Specialty Infusion Representative

KabaFusion•Ann Arbor, MI

2h•Onsite

About The Position

Join KabaFusion, an exciting and innovative company focused on healthcare. KabaFusion values diversity and recognizes hard work and dedication. Starting as a single pharmacy in 2010, KabaFusion has grown to become the largest privately held home infusion company in the country, with a national network of pharmacies and nursing offices servicing over 40 states, backed by over 30 years of combined experience. This position is responsible for generating Chronic / IVIG patient referrals within a designated territory and works closely with pharmacy, intake, nursing, and operations teams to ensure smooth coordination and delivery of services.

Requirements

Minimum one (1) year of experience in healthcare, customer service, or sales support.
Strong communication and organizational skills.
Ability to work collaboratively with cross-functional teams.
Willingness to learn and grow within the role.
Proficient with Microsoft Suite including Word, SharePoint, Excel, PowerPoint, and Outlook.

Nice To Haves

Bachelor’s degree or equivalent work experience
Familiarity with healthcare reimbursement policies
Experience in a patient-facing or provider-support role
Basic understanding of infusion therapy

Responsibilities

Assist in achieving territory goals related to patient referrals and service delivery.
Support sales and service activities by maintaining relationships with clinics, physicians, and other referral sources.
Help coordinate services and follow up with accounts to ensure satisfaction and continuity of care.
Attend team meetings, training sessions, and in-services to stay informed and improve performance.
Communicate effectively with internal teams to support customer service and referral processes.
Complete administrative tasks such as call logs, expense reports, and other documentation in a timely manner.
Other related duties as assigned by supervisor.