Specialty Healthcare Enrollment Specialist - RemitConnect
About The Position
The Commerce Healthcare RemitConnect team is looking for an Enrollments Specialist who will be responsible for managing the daily operational duties of health plan and insurance payer remittance and payment enrollment activities. The Enrollments Specialist must be accountable for internal and client stakeholder updates to facilitate the enrollment processes for our existing client portfolio. About This Job The main purpose of this job is to responsible for managing the daily operational duties of health plan and insurance payer remittance and payment enrollment activities.
Requirements
- Basic knowledge of Salesforce or CRM solutions, including knowledge of best practices
- Strong attention to detail, as well as critical thinking skills
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
- Bachelor's degree or equivalent combination of education and experience required
- 2+ years customer service experience required
Nice To Haves
- 1+ year healthcare insurance claims processing experience preferred
- Multi-state provider experience preferred
Responsibilities
- Complete remittance and payment enrollments process with commercial and government health plans for existing clients
- Monitor applications, requests, and follow-up as needed to complete enrollments within expected timeframes
- Effectively communicate to clients and internal stakeholders
- Maintain payer website and clearinghouse access credentials
- Actively identify problems and opportunities for improvement, appropriate solutions, and involve necessary stakeholders
- Support healthcare client and health plan requests via email and phone
- Perform other duties as assigned
Benefits
- employer sponsored health, dental, and vision insurance
- 401(k)
- life insurance
- paid vacation
- paid personal time
- career development
- education assistance
- voluntary supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Number of Employees
1,001-5,000 employees
