Specialty Health Data Services Manager

TX-HHSC-DSHS-DFPS • Austin, TX

113d • $5,425 - $7,600

About The Position

The Data Services Manager performs advanced managerial and analytical work within the Specialty Health (SH) area and reports to the Operations and Support Services (OSS) Section Manager. This position provides leadership, oversight, and strategic direction for all data-related activities within Specialty Health, including data management, reporting, analysis, and governance. The Data Services Manager is responsible for ensuring continuity and growth in the area’s data operations by leading a team focused on developing standardized processes, optimizing data systems, and aligning reporting infrastructure with emerging tools and best practices. This role plays a critical part in ensuring data integrity, usability, and performance across programs.

Requirements

• Four (4) or more years of experience in data analysis, data science, data research, and data reporting work.
• Four (4) or more years of experience with SQL (Structured Query Language).
• A minimum of three (3) years progressive experience in a lead or supervisory role, managing, supporting, and providing program subject matter expertise.

Nice To Haves

• Experience with reporting software packages or data analysis tools (e.g., SAS, R, Python, or similar).
• Experience with Texas Health and Human Services Programs.
• Graduation from an accredited four-year college or university with major coursework in data science, business analytics, healthcare analytics, computer science, computer information systems, management information systems, mathematics, statistics, economics, or a related field.

Responsibilities

• Leads, supervises, and evaluates Data Services team members, setting clear goals and priorities aligned with the OSS section’s strategic objectives.
• Establishes and maintains documentation, SOPs, and models to ensure consistency, quality, and continuity in data operations.
• Oversees and assists in the development and maintenance of ad-hoc and recurring reports for internal and external stakeholders.
• Oversees and provides training for team members to ensure familiarity with tools, systems, and data standards.
• Develops internal expertise and fosters a culture of continuous improvement and professional development within the team.
• Ensures efficient, secure, and accurate data handling practices across Specialty Health programs, including database structure optimization, documentation, and data lineage tracking.
• Monitors and fine-tunes database performance, including query optimization, indexing, and system tuning.
• Identifies and addresses inconsistencies, anomalies, and redundancies in datasets.
• Develops and enforces data governance policies and practices to ensure compliance, consistency, and accountability in all data activities.
• Maintains accurate documentation for all data systems, processes, and changes, ensuring data traceability and transparency.
• Leads initiatives to assess, recommend, and implement applicable agency-approved data tools, platforms, and technologies.
• Stays current with emerging database technologies and industry best practices to guide innovation and efficiency in data services.
• Collaborates with internal program teams, executive leadership, and external stakeholders to ensure data reporting and visualization needs are met.
• Supports legislative analysis, performance measure tracking, and strategic planning efforts with high-quality, actionable data insights.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree