Specialty Collections Consultant (On-site)
LE2203 NewRez LLC - Servicing•Greenville, SC
438d•Onsite
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About The Position
The Specialty Collections Consultant at Shellpoint Mortgage Servicing is responsible for managing collections on selected loan portfolios to maximize recovery and implement appropriate workout strategies for borrowers. This role involves direct communication with borrowers to address delinquency, set up payment arrangements, and ensure compliance with relevant guidelines. The consultant will utilize various tools and strategies to effectively manage accounts and provide exceptional customer service while meeting departmental goals.
