Specialty Claims Associate

Munich Re Group • Hartford, CT

89d • Remote

About The Position

Manage specialty claims supporting some or all the following products: Employment Practices Liability (EPL), Miscellaneous Professional Liability (MPL), Cyber Liability, and Contractors Errors & Omissions (CE&O), as well as products developed in the future. Provide customers with high quality service consistent with established claims management standards. Manage desk while balancing priorities to demonstrate proactive claims management. Key responsibilities include prompt customer contact; coverage analysis; drafting coverage letters; creating and implementing a strategy for claim resolution; timely assessment of liability and damages; adherence to established reserving guidelines; deductible tracking; and accurate processing and recording of financial transactions.

Requirements

• College degree or equivalent experience is required.
• Law degree is preferred.
• 2+ years of liability Claim Adjuster experience in the Property/Casualty insurance industry or in the practice of law.
• 1+ year experience in customer facing, financial or other service oriented position.
• Possess or have the ability to be licensed as required by the various states.

Nice To Haves

• Excellent organization and time management skills.
• Good communications skills (verbal and written) with the ability to influence and negotiate.
• Strong customer awareness and emotional intelligence.
• Advocacy and ability to cultivate strong relationships with customers.
• Flexibility in work schedule and willingness to work in a fast paced environment.

Responsibilities

• Manage specialty claims for various insurance products.
• Provide high quality customer service consistent with claims management standards.
• Balance priorities to demonstrate proactive claims management.
• Conduct prompt customer contact.
• Perform coverage analysis.
• Draft coverage letters.
• Create and implement strategies for claim resolution.
• Assess liability and damages in a timely manner.
• Adhere to established reserving guidelines.
• Track deductibles.
• Accurately process and record financial transactions.

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree