Specialty Billing Technician

About the position

We are seeking a qualified Pharmacy Technician to join our team. The ideal candidate will possess a High School Diploma or equivalent and a Pharmacy Technician license, where required. The candidate must maintain PTCB or ExCPT certification through the designated training program and/or state required certification/registration. This role involves effective communication both verbally and in writing to various audiences, including work groups, team members, company management, prospective acquisitions, and external clients. Additionally, the candidate will provide customer service to both internal and external customers, ensuring quality standards for services and evaluating customer satisfaction.

Requirements

• High School Diploma or equivalent
• Pharmacy Technician license, in states where required
• Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration
• Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Nice-to-haves

• Prefer six months of experience in a retail environment
• Prefer to have prior work experience with Walgreens
• Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits
• Experience entering data into databases (e.g., MS Excel)

Benefits

• To review benefits, please click here jobs.walgreens.com/benefits