Specialty Associate - Mokena Marketplace

JC PenneyMokena, IL
39d$15 - $19Onsite

About The Position

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.

Requirements

  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Responsibilities

  • Greets and assists customers in finding products and delivers exceptional customer service.
  • Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers.
  • Meets or exceeds sales goals and productivity standards.
  • Partners with team members and actively listens to all customer issues.
  • Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
  • Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
  • Maintains sales floor recovery process to ensure a clean and organized store environment.
  • Completes pricing and signing processes in specialty businesses.
  • Supports company shrink and safety initiatives.
  • Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Benefits

  • If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
  • All associates are eligible for an associate discount on JCPenney merchandise.
  • For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
  • All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
  • For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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