Specialty Associate - NYU Langone Urology Associates - Garden City

NYU Langone Health • Mineola, NY

4d • $66,210 - $66,210 • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Long Island , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Specialty Associate - Epic - Urology, Endo & Gyn - Garden City. In this role, the successful candidate Responsible for scheduling appointments for surgical, infusion, and complex specialized procedures. Obtains pre-authorizations/certifications for procedures as appropriate. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within theHospital. May provide assistance to less senior staff and cover the front-desk as needed.

Requirements

• High School or equivalentHigh School diploma.
• 1 - 2 years Medical clerical experience in a physician practice environment.
• Excellent communication (both oral and written), interpersonal, customer service, organizational skills.
• Light, accurate keyboarding skills.
• Knowledge of medical terminology.

Nice To Haves

• Knowledge of EPIC Ambulatory.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

• Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff.
• Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff.
• Maintains confidentiality on matters to which they are privileged.
• May assist, provide guidance andor train less senior staff with completing intake related duties.
• Provides front desk coverage as needed.
• Performs other duties as assigned
• Maintains physician patient schedule, patient procedure schedules, appointment calendar and Operating Room schedule.
• Responsible for scheduling appointments for surgery, infusion, and complex specialized procedures.
• Responsible for pre-authorizations and certifications of surgical and infusion procedures.
• Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
• Assists with the completion of special projects, reports and activities.
• Ensures requested and related information is accurate and complete.
• Brings any problems or questions to supervisor s attention.
• Maintains workload statistics and other data for departmental records.
• Records statistics in established time intervals designated by supervisor.
• Follows instructions given by supervisor and prepares information neatly.
• Prepares memoranda letters, labels, routine manuscripts, correspondence and other documents as needed.
• Reviews work for accuracy and completeness.
• May maintain routine calendar, assist in basic preparing for conferences and the related duties.
• Responsible for taking patient phone calls and scheduling over the phone.
• Greets and screens telephone calls in a pleasant and professional manner.
• Schedules appointments for visits, procedures and follow-ups.
• Collects patient demographic related data, electronically verifies insurance eligibility, coordinate pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage.
• Post patient-appointment coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives.
• Collaborates with other areas as well as insurance providers to obtain pre-authorizationcertifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment.

Benefits

• NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
• At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package.
• Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement.
• The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support.
• Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
• The benefits and wellness package is designed to allow you to focus on what truly matters.
• Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees