Specialty Associate - Richland Mall

JCPenney • Waco, TX

412d

About The Position

The Specialty Associate at JCPenney plays a crucial role in driving sales growth through exceptional customer service and in-depth product knowledge. This part-time position focuses on building clientele, meeting sales goals, and maintaining a clean and organized store environment.

Requirements

• Strong customer service skills and ability to build relationships with customers.
• Ability to meet sales goals and productivity standards.
• Effective communication skills to inform customers about products and services.
• Teamwork and collaboration skills to work with team members.

Nice To Haves

• Previous retail experience is a plus.
• Knowledge of merchandise and product attributes.

Responsibilities

• Greets and assists customers in finding products and delivers exceptional customer service.
• Informs customers of key product attributes and care/protection plans to generate interest and suggests additional products.
• Meets or exceeds sales goals and productivity standards.
• Partners with team members and actively listens to all customer issues.
• Promotes FindMore, assists with credit, reward, and gift card programs, and engages customers to support the company's credit application process.
• Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
• Maintains sales floor recovery process to ensure a clean and organized store environment.
• Completes pricing and signing processes in specialty businesses.
• Supports company shrink and safety initiatives.
• Consistently meets established performance standards for the role.

Benefits

• Medical, dental, and vision insurance.
• Term life insurance.
• Paid vacation and holidays.
• 401(k) with company match.
• Associate discount on JCPenney merchandise.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees