Specialist, Youth Apprenticeship

Northcentral Technical College • Wausau, WI

4d • $24

About The Position

The Youth Apprenticeship Specialist promotes and recruits participants for NTC’s Youth Apprenticeship program while building strong relationships with K12 partners, employers, and community members. This role involves training School-Based Coordinators, coordinating program logistics, and managing student cases. The Specialist collaborates with the Marketing department, assists with grant submissions, and supports the transition from Youth Apprenticeship to Registered Apprenticeship pathways. Note: This is a grant-funded position.

Requirements

• Associate's Degree (or Equivalent)
• Minimum of two years’ experience in admissions, recruitment, sales, customer service, or enrollment services, preferably in a higher education or K12 setting.
• Strong customer service and case management skills.
• Ability to foster positive interpersonal relationships with internal and external customers.
• Strong active listening skills with the ability to discern key information and respond professionally.
• Demonstrated experience engaging and working effectively with individuals in educational, professional, or community settings.
• Ability to work in a collaborative, team-oriented, multi-task, and fast-paced environment.
• Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.
• Ability to accurately add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent.
• Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.
• Ability to manage and track document changes; create, modify and format templates and files; ability to use multiple computer screens and multitask in several computer applications.
• Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.
• Valid Driver’s license with the ability to meet NTC’s insurance carrier standards and pass a motor vehicle background check to travel to area schools and events.

Responsibilities

• Promote and recruit students and employers to participate in the Youth Apprenticeship (YA) program within NTC’s district.
• Showcase program benefits to students, schools, and community partners.
• Build and maintain strong relationships with K12 schools, community partners, employers, and students.
• Train School-Based Coordinators (SBCs) on YA program policies, practices, and required paperwork.
• Provide guidance and support to SBCs, addressing any program-related questions or concerns.
• Communicate updates from the Department of Workforce Development (DWD) to consortium members and employers.
• Lead and coordinate YA Steering Committee meetings, including preparation and follow-up with SBCs and employer partners.
• Manage registration and end-of-year paperwork in collaboration with the YA team.
• Support K12 schools in case management for students, handling unique situations as needed.
• Oversee data management and organizational tasks for the YA program.
• Collaborate with NTC Marketing to update promotional materials, website content, and student-focused videos.
• Work with DWD staff to address program issues or concerns.
• Promote the transition from Youth Apprenticeship to Registered Apprenticeship (RA) by partnering with Workforce Training and Professional Development (WTPD) and other key stakeholders.
• Assist the YA Regional Coordinator/Student Recruitment Manager in the grant submission process, including writing and updating narratives, reviewing budgets, and preparing submission materials.

Benefits

• Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off – including two paid closures for the winter holiday (Christmas – New Year) and summer (week of July 4th), for most full-time positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees