Specialist, Workplace Experience & Operations

Cmi/Compas • New York, NY

21d

About The Position

Are you passionate about creating an exceptional workplace experience? Join our team as a Specialist, Workplace Experience & Operations where you'll play a key role in ensuring our offices run smoothly and provide a welcoming environment for employees and visitors. This position supports the Director, Workplace Experience & Operations and contributes to the overall efficiency and culture of our workplace.

Requirements

• Associate's degree or equivalent experience in Business Administration, Facilities Management, or related field.
• 1-3 years of experience in workplace operations or facilities management.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work outside normal business hours and travel as needed.

Responsibilities

• Daily Operations: Manage office supplies and inventory. Coordinate with building management for maintenance and repairs. Handle mail and package distribution. Support meeting room and event setup. Maintain clean and organized common areas.
• Space Management: Assist with space planning and seating assignments. Support office moves and workstation setup. Maintain accurate space utilization records.
• Vendor Coordination: Coordinate services such as cleaning, maintenance, and catering. Track vendor performance and assist with procurement of supplies and equipment.
• Technology Support: Provide basic troubleshooting for office equipment and AV systems. Coordinate IT support and learn new workplace technologies.
• Workplace Experience & Culture: Help plan and execute employee events. Maintain a welcoming reception area. Gather feedback on workplace services.
• Safety & Security: Assist with safety protocols and emergency preparedness. Monitor building access and report hazards.
• Reporting & Projects: Maintain records, prepare reports, and support special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree