Specialist, Workforce & Labor Optimization

Nike • Beaverton, OR

397d

About The Position

The Workforce Optimization (WFO) Specialist at Nike plays a crucial role in enhancing the operational efficiency of North America Store Operations. This position focuses on delivering key initiatives that support retail excellence and profitability through effective labor planning and resource allocation. The specialist will engage in data analysis, reporting, and continuous improvement processes to optimize workforce management across the store fleet.

Requirements

• Bachelor's degree and minimum of 2 years directly relevant work experience.
• 1-3 years retail operations experience.
• Intermediate understanding of workforce planning principles, methodologies, tools, and metrics.
• Proven experience building Excel-based reports and completing analysis with intermediate complexity.
• Demonstrated sense of ownership and accountability for your role.
• Proven ability to manage multiple projects simultaneously, while maintaining accuracy and sharp attention to detail.
• Strong writing, communication, and presentation skills to include the ability to produce clear and well-organized documentation.
• Experience coordinating activities of cross-functional teams and providing basic program management support.

Responsibilities

• Participate in the administration of key WFO programs that elevate the athlete and consumer experience across the North America fleet.
• Assist in the evolution of methodologies to uphold the standard for workforce planning excellence.
• Analyze data and deliver reporting to track key performance indicators (KPIs) and identify trends.
• Conduct regular audits to maintain data/system integrity and address potential issues before they impact operations.
• Contribute to the continuous improvement process and effectively communicate opportunities for productivity and profitability enhancements.

Benefits

• Diversity and inclusion initiatives
• Accommodations for interview processes
• Support for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Leather and Allied Product Manufacturing
• Education Level: Bachelor's degree