Specialist, Visual Merchandising, Palo Alto

CHANEL • Palo Alto, CA

2d • $61,400 - $103,000 • Onsite

About The Position

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: The Specialist, Visual Merchandising will oversee the coordination of all visual merchandising standards within the boutique during boutique hours and events elevating the brand image by driving sales through consistent VM maintenance and replenishment. Reporting into the Product Manager and functionally into the Home Office Visual Merchandising team, the Visual Merchandising Specialist will play a vital role in supervising the implementation and maintenance of all visual merchandising guidelines including window installs and the proper set-up and use of all fixtures, selling tools, and mannequins within the boutique. What impact you can create at CHANEL: Communicate and oversee all appropriate VM direction, animations and guidelines to Image Ambassadors and boutique management Develop and maintain working relationships with Boutique Management teams to ensure all pertinent merchandise initiatives are being maintained and boutique business needs are being met Responsible for coordinating the movement and storage of display elements in conjunction with Visual Merchandise Manager Ensure windows and selling floors are appropriately merchandised on a regular basis following VM guidelines in between regular floor sets, window installations and collection launches Ensure photographs are taken of entire boutique after floor and window set, according to VM photo guidelines, for maintenance purposes and submission to the Global Image Team. In addition, photos should be updated in Dropbox every time changes are made to the boutiques. Work independently with minimal supervision, taking ownership of projects and delivering timely results You are energized by: The history and heritage of The House of CHANEL People leadership and development Fostering a meaningful client experience centered around inclusion and connection Building collaborative partnerships and relationships Being comfortable in the middle of complexity and ambiguity Multi-tasking within projects in a dynamic, fast paced environment Creativity and innovation by testing, learning, and taking new risks Appreciation for art, beauty, and luxury What you will bring to the team: Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not required Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: Proficiency in Microsoft Office suite (Excel, Word, Power point) and email (e.g., Outlook) A comprehensive knowledge of fashion styling, merchandising and visual display Working with digital photography and using phone application to execute projects Minimum associate degree in Display and Exhibition Design or comparable Art / Fashion related course of study Minimum of 2 years in a similar position or higher: preferably with a luxury brand A high level of professionalism in communication, attitude and teamwork with clients, employees & management team Able to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs. A flexible schedule with the ability to work late nights, weekends, and some holidays Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Requirements

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL
• Proficiency in Microsoft Office suite (Excel, Word, Power point) and email (e.g., Outlook)
• A comprehensive knowledge of fashion styling, merchandising and visual display
• Working with digital photography and using phone application to execute projects
• Minimum associate degree in Display and Exhibition Design or comparable Art / Fashion related course of study
• Minimum of 2 years in a similar position or higher: preferably with a luxury brand
• A high level of professionalism in communication, attitude and teamwork with clients, employees & management team
• Able to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

Nice To Haves

• Foreign language skills are preferred but not required

Responsibilities

• Communicate and oversee all appropriate VM direction, animations and guidelines to Image Ambassadors and boutique management
• Develop and maintain working relationships with Boutique Management teams to ensure all pertinent merchandise initiatives are being maintained and boutique business needs are being met
• Responsible for coordinating the movement and storage of display elements in conjunction with Visual Merchandise Manager
• Ensure windows and selling floors are appropriately merchandised on a regular basis following VM guidelines in between regular floor sets, window installations and collection launches
• Ensure photographs are taken of entire boutique after floor and window set, according to VM photo guidelines, for maintenance purposes and submission to the Global Image Team. In addition, photos should be updated in Dropbox every time changes are made to the boutiques.
• Work independently with minimal supervision, taking ownership of projects and delivering timely results

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees