Specialist- Training -S

EssilorLuxotticaMason, OH
92d

About The Position

Vision Associates is the nation's leading optical dispensary management & consulting company. Our mission is to provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients, our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence. Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical. Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Requirements

  • 3-5 years training experience in optical and/or medical related field
  • Optician Certification or License strongly preferred
  • Strong Critical Thinking and Analytical Skills
  • Excellent written and verbal communication
  • Excellent remote & in-person interpersonal and leadership skills especially in stressful situations
  • Proficient in Excel, Word, PowerPoint, & the Google Suite
  • Up to 90% Travel required

Responsibilities

  • Drive organizational results and outcomes by engaging employees and inspiring their adoption of a new way of working
  • Work collaboratively with the Lead trainer to assist with training for new location opening or new employees
  • Troubleshoot barriers to success
  • Train on POS and related systems for patient order flows and successful integration
  • Set up new dispensaries and product
  • Provide introductory product training
  • Define policy and procedure/ effective rollout
  • Ongoing evaluation of opening process and continuous improvement mindset
  • Work collaboratively with Lead Trainer to troubleshoot and evaluate new office challenges
  • Regular project reviews with Lead Trainer
  • Participate in the onboarding and training of new optical hires
  • Answer support calls and emails when not on site
  • Special Projects - as needed
  • Identify and report additional training needs to Business Development Manager

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
  • Competitive bonus and/or commission plan

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What This Job Offers

Job Type

Full-time

Industry

Miscellaneous Manufacturing

Education Level

No Education Listed

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