Specialist, Technology Field Services

American WaterNew Castle, PA
269d

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About The Position

As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. The primary role involves supporting moderate to complex technology issues, incidents, and problems, providing guidance and direction to Level I support analysts for issues associated with telephony systems, personal computers, and first-level LAN/WAN support. You will be involved in the rollout and installation of new software packages, upgrades, and new desktop hardware, and may perform end-user training.

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