Specialist, Technology Engineering (Active Directory Engineer)

Nationwide•Columbus, OH

About The Position

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! The Technology Engineer delivers standard and custom supportable technology products based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll be focused on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’re also accountable for the operational aspects and management for the above products in accordance with the business requirements and defined service level agreements (SLAs).

Requirements

Design, implement, and maintain AD infrastructure.
Manage group policy objects.
Troubleshooting access issues, including DNS services issues.
Creation and maintenance of accounts.
Monitor, audit, and configure security policies.
Ensure secure configuration and standard control compliance.
Ability to seek opportunities to improve process/procedures via AI and automation.
Basic knowledge of cybersecurity fundamentals (specific to Identity Access Management).
Ability to consult and collaborate with customers and technology partners.
Soft skills to include verbal and written communication.
Four years of experience with moderately complex integrated solutions and an ability to develop and modify existing solutions for specialized needs.
Experience with automation of solution configurations deployment and with system management processes and tools.
Experience with concepts and solutions: IaaS, PaaS, SaaS and Package Solutions.
Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen.
Influencing, negotiating and priority setting is needed.

Nice To Haves

Experience or knowledge of MS Entra ID
Experience or knowledge of AWS Identity Center
Experience using PowerShell
Experience with Splunk or New Relic
Insurance/financial services industry knowledge is a plus.

Responsibilities

Creates and implements standard builds/templates for all technology platforms.
Drives requirements to meet current and future needs, tracks and reports capacity postures.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Analyzes reports and delivery recommendations to remediate capacity issues.
Implements capacity enhancements.
Designs standard and custom technology solutions for business partner projects, including pre-production testing, performance tuning, handoffs and certification.
Delivers technology/product optimization, migrations and management, including technology/product design, planning, power and environmental management.
Collaborates with others to develop meaningful metrics that drive fact-based decisions on a given product/environment/solution.
Conducts proactive system maintenance, disaster recovery planning, data backup and recovery as well as inventory, configuration and utility product management.
Executes production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
Provides production support for all technology platforms.
Provides oversight for technical labs and development environments.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire