Specialist Technician, Technology Support
Walmart•Bentonville, AR
415d•$43,680 - $83,200
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About The Position
The position involves managing and resolving customer incidents, requests, and escalations through various communication channels. The role focuses on identifying needs, monitoring queues, categorizing incidents, and ensuring timely resolution while fostering a culture of accountability and customer focus. The team aims to enhance customer acquisition and onboarding experiences while optimizing operational efficiencies in line with Walmart's values.
