Specialist, Technical Quality

FedEx•Warrendale, PA

11d

About The Position

The Technical Quality Specialist is a member of the Quality Assurance Testing & Training Team, focused on software testing and validation—not hardware. This role requires comfort working with remote teams, strong multitasking abilities, and minimal supervision. The Specialist supports testing, documentation, and compliance efforts across multiple projects and systems.

Requirements

Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and/or relevant experience.
Minimum 5 years testing experience.
Microsoft Office experience
More complex SQL query construction with or without an editor
Oracle database exposure
Manual testing experience
Past experience working in a process driven environment, preferably an environment with a formal SDLC and/or QALC
Experience processing interface files in XML and EDI format
Candidate must have an aptitude and a willingness for self-learning
Customer service driven
Strong team player
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to finger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift/carry items up to 50 pounds.

Nice To Haves

Quality assurance testing certification preferred.
Automated testing experience with JavaScript, LeanFT, Cucumber, Gherkin, GitHub, Mavin, CI/CD, Jenkins.
Automated testing experience a plus
Previous business analyst experience a plus.
Previous project management experience a plus
Previous logistics experience a plus
Previous Manhattan application experience a plus
Previous Red Prairie application experience a plus

Responsibilities

Review software and generate reports based on findings.
Retrieve and validate testing data from Oracle databases.
Document test results and communicate changes and defects.
Assist in post-production implementation testing.
Develop test scenarios and plans based on user requirements.
Create application test cases and map requirements to test cases (RTM).
Collaborate with customers and developers to design application changes.
Manage multiple test projects simultaneously.
Build internal documentation for knowledge transfer activities.
Review and sign off on test results.
Document procedures to standardize and maintain process controls.
Participate in testing and documentation of FDA-validated systems and ensure 21 CFR Part 11 compliance.
Plan and execute integration testing with customers to meet functional and non-functional specifications.
Identify gaps between customer specifications and system design.

Benefits

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
Tuition reimbursement program
Holiday pay and accrued paid time off programs offering both Vacation and PTO
Medical, dental, vision, and voluntary benefits available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
Paid parental leave for both moms and dads
Paid bereavement and jury duty