Specialist, Surveillance

Resorts World Las Vegas • Las Vegas, NV

428d

About The Position

The Surveillance Specialist at Resorts World Las Vegas is responsible for ensuring the safety and security of guests, team members, and property assets through the use of surveillance equipment and software. This role involves monitoring various areas of the casino, documenting activities, and investigating incidents to prevent theft and fraud. The position requires adherence to departmental policies and collaboration with law enforcement agencies.

Requirements

• At least two years of Casino experience in Table Games, Slots, Soft Count rooms, or related areas.
• Ability to work varied shifts, including weekends and holidays.
• Knowledge of Gaming Minimum Internal Casino Standards and local gaming laws.
• Proficient in detection of advantage play (card counters, top card, and hole card).
• Ability to make decisions based on existing evidence to protect assets.
• Good understanding of computer-based programs used by Surveillance, including iTrak and Bravo Sessions.
• Ability to use Microsoft Excel and Word.

Nice To Haves

• At least two years in a Surveillance department and knowledge of all Table Games in a high-end luxury resort.
• Previous experience working in a large, luxury resort setting.

Responsibilities

• Monitor Table Games, Slots, Cages, Soft Count, and Race and Sports Book.
• Report repairs of Surveillance equipment to department Technicians via email or iTrak system.
• Operate Surveillance video equipment to ensure accurate video documentation of irregularities.
• Write factual reports about abnormal activity observed and ensure compliance with the Surveillance system.
• Make detailed written reports or follow-up reports on incidents that occur on property.
• Work closely with local, state, and federal law enforcement agencies during investigations.
• Monitor and document all night club and day club activities.
• Detect and identify theft, fraud, and other criminal activities in point-of-sale environments.
• Utilize AI and other software programs to investigate and analyze data and alerts.
• Evaluate Table Games play of high-end luxury property guests.
• Conduct observations and investigations on suspicious activity on the Casino floor.
• Check all Surveillance equipment at the start of the shift to ensure they are in good working condition.
• View Casino areas for identification of cheating activities, undesirables, pilferage, and embezzlement.
• Assist Security in protecting the welfare of team members and guests.
• Coordinate with law enforcement in the investigation of criminal activity on company property.
• Pass Surveillance examinations reflecting current job knowledge when administered by management.
• Maintain knowledge of state gaming regulations and departmental policies.
• Obtain and maintain position-specific licensing.
• Use personal device for job-related operational tasks.

Benefits

• Flexible scheduling for part-time work.
• Opportunity to work in a dynamic and high-energy environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed