Specialist, Store Operations Nike Direct NA

Nike • Beaverton, OR

4d

About The Position

We are seeking a North America (NA) Store Operations Process Optimization Specialist to enhance our store workload management, store tests, and support our Workload & Communications team. This role will involve developing tools, systems, and processes to streamline project management within the NA Store Operations team. The ideal candidate will become proficient in Back-of-House (BOH), Front-of-House (FOH), Technology, and Online-to-Offline (O2O) operations to drive project success in the NA geography (geo). As a NA Store Operations Process Optimization Specialist, you will: Review, assess, and carry out requests aligned with Store Operations priorities Aid in delivering tasks to our stores, ensuring adherence to established processes Elevate the store experience through process optimization Create and maintain comprehensive project and process documentation Manage multiple tasks simultaneously within the Workload Management & Communications Team One of the great things about this position is you will get the opportunity to work in partnership with several cross functional teams across the Company. You will collaborate cross-functionally within NA Store Operations to support key initiatives and milestones. Your partners will include: Brand Marketing Visual Merchandising Human Resources (HR) Learning and Development Technology Nike.com Global Partners in Business Operations (Biz Ops) Analytics and Operations If you are passionate about optimizing store operations and possess the skills to drive our projects forward, we invite you to apply and join our dynamic team! We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form. At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key.

Requirements

• Bachelor’s degree in business or related field. Will accept any suitable combination of education, experience, or training
• 2+ years of project and or retail management experience
• Excellent interpersonal skills with dedication to foster cross-functional teamwork and an open, positive, and collaborative environment
• A passion for operations and an understanding of program interdependencies
• A positive mindset with proven ability to flex and adapt to changing business needs while maintaining creative quality
• Outstanding written communication, time management, and organizational skills
• Ability to collaborate cross-functionally
• Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Keynote
• Experience with project management tools such as Asana, Aha, Jira, and Confluence
• Laser-sharp focus to work quickly and efficiently under tight time frames
• A passion for Athlete, Sport, and Culture
• Ability to travel occasionally, as needed

Nice To Haves

• Retail experience is preferred, but not required

Responsibilities

• Review, assess, and carry out requests aligned with Store Operations priorities
• Aid in delivering tasks to our stores, ensuring adherence to established processes
• Elevate the store experience through process optimization
• Create and maintain comprehensive project and process documentation
• Manage multiple tasks simultaneously within the Workload Management & Communications Team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level