Specialist/Sr Specialist, Benefits (Dallas, TX, US)

American Airlines-posted 2 months ago
Full-time • Mid Level
Dallas, TX
5,001-10,000 employees
Air Transportation
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The Benefits Specialist/Sr. Specialist is a member of the Benefits team within the People organization and will be responsible for administration and delivery of health and welfare plans. This role will interface with other Benefits and Retirement team members and external benefits administrator or other vendors to support operational excellence and the delivery of Joint Collective Bargaining Agreements (JCBA) provisions and a positive team member experience as it relates to health and welfare benefits.

  • Comprehensive experience with annual enrollment, from planning and preparation to execution and post-enrollment support.
  • Collaborate with team members, participants, and internal stakeholders to resolve benefits-related issues in a timely manner.
  • Analyzes employee benefits data to monitor the administrative accuracy of health and welfare plans, including dental, vision, flexible spending and savings accounts, income protection benefits, and other voluntary benefits.
  • Interpret benefit administration rules, plan requirements and labor agreements.
  • Creates process maps and documents requirements related to the delivery of benefits.
  • Drives accountability of external vendors by validating data to ensure the highest quality delivery of service in accordance with benefits delivery rules and service levels.
  • Drive continuous process improvements to enhance the team member and retiree experience, ensuring the highest efficiency in the administration process.
  • Create reports and presentations to increase transparency and educate employees on benefit options.
  • Performs other duties or ad-hoc projects as assigned to drive business objectives.
  • Bachelor's degree or equivalent experience/training.
  • 3 years minimum Benefits administration experience.
  • 3 years annual enrollment experience.
  • Direct involvement in executing cross-functional projects.
  • Experience in project management.
  • Proficient in Excel-based data analysis with strong written and verbal presentation skills.
  • Working knowledge of benefit plans.
  • Prior vendor management experience.
  • Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: Access to health, dental, prescription and vision benefits from day one.
  • Wellness Programs: Tools, resources and support to help you be the best version of yourself.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.
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