Specialist Spa Therapist

Vail Resorts • Dover, VT

257d • $15 - $25

About The Position

As a Specialist Spa Therapist at Mount Snow, you will be responsible for providing spa guests with safe and effective massage and various therapy services while consistently exceeding guest expectations. You will demonstrate respect, sensitivity, and concern for guests' needs in a professional manner. Your role includes maintaining and monitoring work schedules, upholding company standards of conduct, grooming, dress, and personal hygiene. You will perform daily routines of set-up and break-down procedures of massage rooms, ensuring they are neat and well-stocked. Additionally, you will have complete knowledge of all spa services, packages, promotions, and retail products offered by the spa, and maintain professional relationships with spa clientele. Compliance with all resort policies, procedures, and standards of operation is essential, along with performing any additional tasks or projects as required.

Requirements

• High School diploma or equivalent.
• Colorado State massage therapy license.
• Familiar with Microsoft Office applications including Word, Excel, and Outlook.
• Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
• Must be willing to work weekends and holidays.
• Must be able to stand for long periods of time.

Nice To Haves

• College Degree in hospitality or business-related field.
• A minimum of 2 years experience in the Medical, Salon, or Spa industry.
• Conversational Spanish or other languages helpful.
• Ability to lift 30 lbs.

Responsibilities

• Have complete knowledge of all spa services, packages, promotions, and retail products presently offered by the spa.
• Maintain professional relationships with spa clientele.
• Educate guests about products used and recommend products for home use.
• Begin and end all treatments on time, adhering to the appointment book and guest scheduling.
• Keep work areas clean and treatment rooms organized according to standards.
• Have knowledge of and suggest to guests other beneficial treatments offered in the spa.
• Complete client product cards after each body treatment.
• Understand and use universal precautions and sanitary procedures.
• Maintain storage areas to ensure cleanliness, freshness, and organization.
• Frequent checks of equipment and facility to ensure safety and prevent loss of equipment.
• Attend departmental meetings as scheduled by spa management and/or resort management.
• Be familiar with all resort services/features and local attractions to respond to guest inquiries.
• Comply with all Resort policies, procedures, and standards of operation.
• Other duties as assigned.

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

What This Job Offers

• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED