Responsible for providing spa guests with safe and effective massage and various therapy services while consistently exceeding guest expectations. Demonstrates respect, sensitivity and concern for guest's needs in a professional manner. Maintains and monitors work schedules as booked, exercising dependability and willingness to work with schedule flexibility. Upholding company standards of conduct, grooming, dress, and personal hygiene. Perform daily routine of set-up and break-down procedures of massage rooms; maintains a neat and well-stocked room. Have complete knowledge of all spa services, packages, promotions, and retail products presently offered by the spa. Maintains professional relationships with spa clientele. Complies with all resort policies, procedures and standards of operation. Performs any additional tasks or projects as required.