The Specialist Software Engineer is responsible for developing, maintaining, and identifying improvements by planning, implementing, and monitoring software framework solutions using specialized platform knowledge/experience.
Identify and develop product specification, system design, development, and system integration for new and existing software applications using specific platform knowledge (i.e., SAP, ABAP, CAD, API, Syteline ERP, etc.)
Assist senior engineers in the design of new software product concepts and development; create and test product prototypes
Integrate ServiceNow with applications such as Delinea, SailPoint, and other security or enterprise application
Conduct new technology research and concept specifications to influence the design of individual software components
Collaborate with cross-functional areas on products and programs that will contribute to FSI's strategic direction, development, and future growth
Monitor, configure, and improve integration with COTS platforms
Consult with users on problem determination and provide root cause analysis in a timely manner
Provide 24x7 on-call support, after-hours, and weekend work as needed
Accountable and responsible for the accuracy and completeness of assigned work and results
Bachelor's degree from an accredited institution or equivalent industry experience
3+ years of experience in a software development role
Proficient development experience in with ServiceNow platform, or similar
Strong experience and knowledge of object-oriented programming
Solid understanding of Web Development: HTML5 and Angular JS or similar JavaScript libraries
Experience with Web Technologies (XML, HTML, JavaScript, HTML, CSS, Web Services, etc.)
Experience in API integration and troubleshoot API issues.
Experience with ServiceNow application development including Incident, Problem, Change, Knowledge, CMDB, Discovery, Asset and Service Request Fulfillment
Experience creating assets (CI), managing assets, with MID Servers, SAMP, discovery troubleshooting, and scripting
Experience creating robust reporting using performance analytics
Ability to analyze, troubleshoot and resolve complex software application related problems.
Experience using Static code scanning solutions and vulnerability remediation
Strong knowledge of web service models: SOAP, OData, REST
Strong knowledge of JavaScript and JQuery
Proficient experience with 3rd party JavaScript libraries such as Angular JS, Knockout JS, JQueryUI, or similar preferred
Proficient experience with using SQL Server as a backend preferred
Proficient experience with TFS and Git preferred
Solid understanding of testing principles, methodologies, tools, and processes
Strong written and verbal communications skills
Excellent organizational skills, including the ability to multi-task and prioritize workload.