Specialist, Security Operations Center (Physical Security)

Comcast • West Chester, PA

396d

About The Position

The Specialist, Security Operations Center (SOC) plays a crucial role in monitoring and responding to security events that may impact the organization. This position involves conducting video patrols, monitoring security feeds, and investigating alarms, while also analyzing security incidents and maintaining physical security systems. The Specialist is responsible for ensuring compliance with security policies and effectively communicating significant matters to management. This role requires strong organizational and communication skills, as well as the ability to work in a dynamic environment.

Requirements

• Demonstrated ability to work in a dynamic environment and manage multiple tasks.
• Strong communication and interpersonal skills.
• Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook).
• Basic knowledge of access control, video management, and intrusion detection systems.
• Familiarity with incident management processes.
• Analytical mindset with the ability to identify and escalate critical issues.
• Attention to detail and accuracy in work.
• Awareness of relevant regulations and compliance requirements.
• Interest in threat intelligence platforms and tools.
• Understanding of basic network security concepts and protocols.
• Familiarity with physical security systems.

Nice To Haves

• Certification or accreditation from a risk or security management program such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security+ is a plus.
• Emergency Medical Responder (EMR) certification preferred.
• Security operations center, call center, or emergency dispatch center experience is a plus.

Responsibilities

• Assists in monitoring internal and external security events to identify potential threats and vulnerabilities.
• Supports video patrols, monitors security camera feeds, and participates in the investigation of security alarms.
• Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends.
• Supports the monitoring of open-source media for security-related events and potential impacts.
• Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities.
• Follows security policies and procedures to ensure compliance and contribute to process improvement.
• Assists in the monitoring and maintenance of physical security systems.
• Documents and communicates relevant information to support decision-making processes.
• Supports training activities for new Specialists and third-party Security Operators.
• Assists in the development of standard operating procedures (SOPs) and training materials.
• Communicates effectively with peers, partners, customers, and employees.
• Participates in the continuous improvement of SOC processes and procedures.
• Maintains awareness of emerging threats, vulnerabilities, and industry best practices.

Benefits

• Comprehensive health insurance coverage
• 401k retirement savings plan
• Paid time off and holidays
• Flexible scheduling options
• Professional development opportunities
• Employee discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: Associate degree
• Number of Employees: 11-50 employees