Specialist-Sales Store

Trane Italia • Doral, FL

4d • Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Through its businesses, including Trane® and Thermo King, sustainability is integral to its operations. The company seeks individuals who are willing to challenge what's possible for a sustainable world and contribute to a better future. This On-Site (5 days) role involves engaging with both counter and phone customers to identify their HVAC Parts & Supply needs, respond to inquiries, and offer timely quality solutions. The Specialist will maintain current knowledge of Trane products and promotions to grow sales, execute quote and order management processes accurately, and assist with warehouse/inventory management tasks such as cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, and inventory control. The role also requires keeping the work area and showroom in optimal conditions.

Requirements

• GED or High School Diploma required
• Good sense of urgency and organization
• Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement and safety.
• Minimum of 2 years of inside sales, retail, or related experience
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Nice To Haves

• HVAC sales/knowledge and a mechanical aptitude is beneficial
• Bilingual preferred

Responsibilities

• Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
• Maintains current knowledge of Trane products, offerings and promotions to partners with customers and grow sales by identifying related products or adding on extensions needs, present to customers in person and on the phone.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
• Assists with warehouse/inventory management work as needed – cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location.
• Responsible for keeping the work area and showroom in optimal conditions.

Benefits

• benefits designed for you to Thrive at work and at home
• competitive compensation and comprehensive benefits and programs
• inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED