Specialist, Retail Service Center
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About The Position
BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: Client Experience Delivery, Wealth, Client Experience Operations, and Client Experience Transformation. The Retail Service Center provides client service support for BlackRock-affiliated U.S. Financial Advisors, U.S. Retail shareholders, and Institutional clients holding mutual funds, as well as assistance with BLK employee accounts specific to mutual funds.
