Specialist-Registration I- Carmel

Indiana University Health System • Carmel, IN

6d • Onsite

About The Position

Hours of Operation 7:00 AM – 5:00 PM, Monday–Friday (40 hours per week) No weekends or holidays! Location Current: North Hospital MOB Relocation: The practice will move in May to a new facility approximately 1 mile from the current office. Top Skills for Success Strong customer service and communication skills Dependability and professionalism Cerner experience ( preferred ) Previous medical office experience ( a plus ) General customer service background Key Responsibilities Patient check‑in and check‑out Managing pool messages and Ecare tasks Scheduling and rescheduling patient appointments Handling incoming calls and directing patients/visitors appropriately Collecting and verifying demographic, financial, and insurance information Explaining department/hospital policies, procedures, and patient charges Entering charges and collecting payments as needed Ensuring smooth patient flow throughout the practice Expected Competency: Able to work independently within 3 months Requirements High School Diploma or GED required Relevant experience in a healthcare setting preferred Ability to learn and retain medical coding; ICD‑10 and CPT coding preferred Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)

Requirements

• High School Diploma or GED required
• Relevant experience in a healthcare setting preferred
• Ability to learn and retain medical coding; ICD‑10 and CPT coding preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)

Nice To Haves

• Cerner experience
• Previous medical office experience
• General customer service background

Responsibilities

• Patient check‑in and check‑out
• Managing pool messages and Ecare tasks
• Scheduling and rescheduling patient appointments
• Handling incoming calls and directing patients/visitors appropriately
• Collecting and verifying demographic, financial, and insurance information
• Explaining department/hospital policies, procedures, and patient charges
• Entering charges and collecting payments as needed
• Ensuring smooth patient flow throughout the practice

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED