Specialist-Registration I
Indiana University Health•Plainfield, IN
28d
About The Position
We are seeking a detail-oriented and customer-focused team member to support patient flow and administrative processes. You will ensure accurate scheduling, financial documentation, and a positive experience for patients and visitors.
Requirements
- High School Diploma or GED required
- Customer service experience highly desired
- Prior healthcare experience preferred
- Ability to learn and apply medical coding (ICD-10, CPT)
- Knowledge of insurance processes, clinical practices, and medical terminology preferred
- Basic proficiency in MS Office (Word, PowerPoint, Excel)
Responsibilities
- Facilitate patient flow from entry to destination promptly and professionally
- Collect and verify demographic and financial information for accurate records
- Schedule appointments and manage front desk check-in/out
- Explain department and hospital policies, charges, and payment options
- Validate and enter charges into appropriate systems; collect payments
- Answer incoming calls and direct patients and visitors appropriately
- Handle fax communications and maintain referral contact information
Benefits
- Be part of a collaborative, family-oriented team dedicated to delivering exceptional patient care and service!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
