Specialist Quality Assurance - Comp

Hilton • Myrtle Beach, SC

280d

About The Position

As a Quality Assurance Specialist, you are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. Assure new owners understand their paperwork and contracts. Provides Notary services for guests/new owners in order to complete the contract. Follows up with Corporate Contracts regarding all client paperwork and support sales in owner contract fulfillment and communication. Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership and manages product 'lifestyle memberships' between owners and institutions. Additional duties assigned by Management, as needed, to further business objectives.

Requirements

• 1 year of timeshare sales experience preferred or sales or quality assurance.
• High School Diploma or GED.
• Valid Notary License or the ability to acquire a license.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to calculate figures and amounts ranging from commissions, proportions, and percentages.

Nice To Haves

• Associate's Degree.
• Previous Timeshare/Vacation Ownership experience.
• 1 year or more of administrative/clerical work experience.

Responsibilities

• Act as the primary liaison to customers regarding paperwork and contracts.
• Ensure new owners understand their paperwork and contracts.
• Provide Notary services for guests/new owners.
• Follow up with Corporate Contracts on client paperwork.
• Support sales in owner contract fulfillment and communication.
• Provide technical assistance and advice to owners about products and services.
• Manage product 'lifestyle memberships' between owners and institutions.
• Perform additional duties assigned by Management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K plan
• Paid Time Off (PTO) program
• Extraordinary travel benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED