Specialist-Physician Referral

Baptist Memorial Health Care • Jonesboro, AR

76d

About The Position

The position involves greeting patients, obtaining correct information, and verifying insurance details. Responsibilities include securing referral information, medical reports, and patient diagnostic test results. The role also entails checking in and checking out patients, scheduling appointments, collecting patients' financial obligations for services rendered, and scheduling follow-up appointments. Additionally, the position requires pulling charts for the next day's appointments and making deposits for the previous day's activities.

Requirements

• High School education helpful with on the job training and knowledge of front office protocols.
• The ability to make and file medical records in accordance to filing procedures.
• Ability to use copier, fax machine, printer, computer and telephone.
• The skills to meet and greet numerous patients on a daily basis.

Responsibilities

• Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer.
• Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff.
• Sort and distribute mail on a daily basis.
• Pull charts for next day appointments and make new charts for new patients.
• File charts or patient information as needed and look for lost charts.
• Enter data into GPMS database as needed.
• Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc.
• Complete forms for clinic and patients on an as needed basis.
• Perform related responsibilities as required or assigned.

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees