Specialist, Patient Care I

Millennium Physician Group • Naples, FL

6d • $19 - $21 • Onsite

About The Position

Millennium Physicians is seeking an experienced Front Office Associate to join our Primary Care team in Naples. As the first point of contact for our patients, you’ll help create a warm, efficient, and professional experience from check‑in to check‑out.

Requirements

• Minimum 1-2 years of healthcare front desk experience (Primary Care preferred)
• Experience with Athena EMR
• Knowledge of medical terminology and basic billing/coding
• Strong multitasking, communication, and organizational skills
• Warm, professional demeanor and a team‑first attitude

Responsibilities

• Greet, register, and check in patients; verify demographics and insurance
• Collect copays and follow standard cash‑handling procedures
• Verify insurance eligibility and obtain authorizations
• Answer phones, route calls, and manage appointment scheduling
• Process referrals, medical record requests, and other administrative tasks
• Scan, upload, and maintain accurate documentation in the EHR
• Review patient accounts and assist with billing discrepancies
• Maintain HIPAA compliance and protect patient confidentiality
• Support providers and the Practice Manager with daily office needs
• Deliver excellent customer service in a fast‑paced environment

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Pet Insurance
• 7 paid holidays + 3 weeks PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed