Specialist, Menu Layout

Gordon Food Service•Michigan, MI

1d•Onsite

About The Position

This position provides support to the Region Commercial Sales Teams and customers regarding menu changes, creations, renewals, and the overall menu project process. The Specialist assists Gordon Food Service in delivering the highest level of service, quality, and integrity to both external and internal customers. The role involves working directly with customers to develop professional, first-class menus that align with the customer's brand, emphasizing teamwork, knowledge, and professionalism.

Requirements

Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.
Must have the ability to multitask, prioritize and be able to work independently or within a team environment.
Must have good customer service and time management skills.
Must be able to collaborate well with both in-house teams and customers.
Candidates need to have excellent organization skills.
Two years of previous experience or a Bachelor's in graphic design.
Experience with either Adobe Illustrator or Publisher.

Nice To Haves

Menu design background helpful but not required.

Responsibilities

Creates professional graphic design of customer menus, paying close attention to the detail of layout, pricing, and customer branding objectives.
Consults and collaborates on menu design with key customers and potential new account customers as directed by the supervisor.
Has working knowledge of key menu design programs required as it relates to menu engineering.
Reports quarterly on key performance indicators as directed with those customers for whom menu work has been done.
Leads and organizes workflow processes with input from Sales Managers, and Region Sales Manager if required.
Assists in answering sales office telephones with appropriate follow up.
Follows up with customers, Customer Development Specialist, and Sales Manager on menu changes, renewals, and the process of the overall menu project.
Collaborates with the Culinary Specialist and Business Solutions Specialist on a quarterly basis with Marketing Commercial Segment Specialist on trends, industry practices, and company promotions.
Maintains an organized and clean environment to help enhance the GFS experience for customers.
Understands current menu layout and engineering to help with the maximum profitability for the customers.