Specialist, Marketing Partnership Operations

LOVESAC COMPANY • Stamford, CT

20h • $60,000 - $75,000 • Remote

About The Position

As our Specialist, Marketing Partnership Operations, you will serve as a critical link between Lovesac and its external partners, ensuring operational excellence and consistent customer experience in partner retail environments. You will drive a strong go-to-market strategy working closely with internal teams, managing our brand positioning in partner retail environments ensuring seamless execution, quality site updates, and smooth processes. This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

Requirements

• Bachelor’s degree in Operations, Marketing, E-Commerce or related field preferred.
• 3+ years of experience in retail operations, E-commerce, or a similar role preferred.
• Strong verbal and written communication skills to effectively liaise between Lovesac and partners.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits).
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Nice To Haves

• Familiarity with Lovesac’s product offerings and operational model preferred.
• Experience supporting roadshows or similar partner retail environments preferred.
• Experience working with external partners or vendors preferred.
• Experience working with Netsuite, Syndigo, preferred

Responsibilities

• Develop and execute go-to-market strategies that position products effectively, drive market adoption, and accelerate revenue growth.
• Manage third party ecommerce website to ensure an optimized user experience and accurate, brand-aligned content across all pages.
• Manage precise data entry and monitor system processes to maintain data integrity to ensure seamless operational workflows.
• Ensure accurate financial reporting by reconciling accounts, identifying discrepancies, and maintaining up to date records.
• Manage third party vendor relationships to ensure performance, compliance, and seamless delivery of services aligned with business needs.
• Contribute to a culture of continuous improvement, innovation, and cross-functional collaboration.
• Responsible for meeting or exceeding all goals and key performance indicators (KPIs).
• Perform any other reasonable duties for this role as requested by management.

Benefits

• Financial Benefits: Annual Bonus Program, Annual and Inaugural Grant Equity Awards, 401K Matching Contribution, Financial Wellness Tools.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays.
• Pet Insurance and generous Associate Discounts.
• Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.
• Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level