Specialist Manufacturing Operations-1
About The Position
We have many opportunities available on our other career site pages. Click here to link to our careers page! Our banner is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified™” company. Innovation and brilliance – two things that set us apart. Join us! R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry ecosystem, including manufacturers, retailers, and consumers. We are looking for an Operations Manufacturing Specialist who will oversee a range of tasks, including processing repairs, custom orders, and canceled orders. Additionally, this role involves addressing customer service inquiries, promptly resolving order issues, and providing support to the department manager with general administrative duties. The ideal candidate will be proactive with a high level of proficiency in data entry and administrative tasks, along with a good communication and people skills. Please note this job is based in New York City. We are looking for someone to start ASAP. Don't forget, We have many opportunities available on our other career site pages. Click here to link to our careers page! A JEWELRY COMPANY WITH A TECHNOLOGY SOUL Innovation and brilliance – two things that set James Allen apart. And we’re looking for jewelry consultants with the same characteristics. James Allen is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified™” company. James Allen is a pioneer in the online retail jewelry business. With our discerning eye in the diamond business and our relentless drive for innovation, we have become the standard for online diamond and bridal jewelry in the world -- enabling us to become pioneers in how we help inspire love around the world.
Requirements
- The ideal candidate will be proactive with a high level of proficiency in data entry and administrative tasks, along with a good communication and people skills.
Responsibilities
- Coordinate processing of repair requests and custom orders while ensuring timely completion and customer satisfaction.
- Review and process canceled orders.
- Monitor inventory levels and generate purchase orders while coordinating with vendors for timely replenishment.
- Track outstanding orders and resolve any issues to prevent procurement delays.
- Receive, label, and store replenishment stock and organize inventory for efficient retrieval.
- Resolve order issues promptly, collaborating with teams for smooth operations.
- Assist department manager with daily administrative tasks to enhance efficiency.
- Monitor and process advanced shipping notices from suppliers for timely material receipt.
- Inspect and process product returns from customers, following established protocols.
- Ensure ERP system accuracy for transactions and materials movements.
- Proactively troubleshoot order issues for expedited execution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
