Specialist, Logistics (IMDL)

RXO, Inc. • Chicago, IL

7d • $50,000

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $50K The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. An Intermodal Specialist is responsible for daily execution of intermodal freight that includes all aspects of drayage pickup, rail linehaul and drayage delivery. An Intermodal Specialist is responsible for load board management to include proper drayage coverage in addition to proper routing and rail billing to railroads. Developing and maintaining relationships with carrier dispatchers and railroad customer service is essential. Managing daily volumes to ensure on time service is a key aspect, to include proactively identifying and resolving incidents, managing accessorial costs effectively, and supporting carrier compliance and accounting functions. Timely and effective communication with both internal and external contacts is required to ensure a high level of service.

Requirements

• Entrepreneurial & competitive spirit, passion, self-motivation
• Strong negotiation skills – persuasiveness, aggressiveness, confidence
• Adaptability, multi-tasking ability, sense of urgency
• Effective communication skills
• Organization and attention to detail
• Confident decision-making skills
• Problem solving ability, issue resolution skills, proactive diligence
• Ability to remain calm in stressful situations

Responsibilities

• Understand growth strategy, goals, commitments, policies, and pain points of assigned region.
• Maintain relationships with drayage dispatch contacts and customer service reps at railroads.
• Responsible for daily load board management to ensure that loads are serviced properly and on time.
• Rail bill loads with correct pricing and routing information.
• Proactively identify potential issues and create appropriate solutions; escalate as needed.
• Manage accessorials objectively while maximizing profit.
• Ensure receipts, invoices, and PODs are received from carriers in a timely manner.
• Prioritize and respond to both internal and external requests in a timely, effective, and professional manner.
• Understand market trends and industry standards.

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed