SPECIALIST - LEGAL

WEAVE Inc•Sacramento, CA

6d•Onsite

About The Position

WEAVE’s mission is to promote safe and healthy relationships and support survivors of sexual assault, domestic violence, and sex trafficking. WEAVE’s vision is When Everyone Acts, Violence Ends. Position Summary: The Legal Specialist (Specialist) provides support to the WEAVE Legal program and is often the first point of contact between the Legal Department and clients or community partners. The position is primarily responsible for managing the department’s active intake phone line and internal referrals, directly interacting with victims seeking legal assistance to conduct screenings, provide basic information, and schedule appointments. The position may also assist with daily office support for the department, including managing mail, copying, and filing tasks as needed.

Requirements

Fluent in writing and speaking in English. Bilingual in Spanish highly preferred.
Detail oriented with the ability to manage multiple tasks at once, prioritize assignments, and complete tasks in a timely manner.
Efficient and empathetic management of telephone-based communication.
Strong computer skills including proficiency in Microsoft Office Suite, Office 365 online tools such as SharePoint, and data entry.
Strong organizational skills; excellent oral and written communication skills.
Strong ability to take initiative and seek out information or assistance when appropriate.
Ability to work with victims of domestic violence and sexual assault who are in crisis while maintaining healthy, appropriate boundaries.
Ability to work collaboratively with other departments and agency staff.
Open mind to working with all clients regardless of any client’s identified race, ethnicity, sexual orientation, gender, immigration status, disability, or any other identifying demographic.
Reliable transportation and the ability to work in person at WEAVE’s Midtown office.
Successful pass of criminal background check.
Successful completion of domestic violence and sexual assault peer counselor training (post-hire requirement.)

Nice To Haves

Relevant degree or certificate and/or three years’ experience in social service or legal field.
One year or more experience working in a legal office setting.
Prior experience working with victims & survivors of domestic violence or sexual assault.

Responsibilities

Actively manage the Legal Department intake phone line and internal referrals, including directly answering calls in real time during work hours and returning voicemails left outside of work hours.
Conduct screenings for individuals seeking legal assistance consistent with department procedures, including screening to determine if the client and legal issue(s) are appropriate for WEAVE services and completing conflicts of interest checks.
Maintain a current referral list and self-help resources for survivors and provide these resources when appropriate.
Schedule appointments for clients with Legal Department staff. Accurately maintain calendar events for appointments.
Maintain timely, accurate records of contacts with clients in WEAVE’s client services database and in the Legal Department call log.
Provide backup support with client file management as needed, including scanning & copying pleadings, correspondence, documents, notes, etc., transmitting client documents to clients and/or opposing parties and similar duties.
Create and maintain empowering, professional relationships with all clients to foster an atmosphere of empathy and safety; support clients in a manner that honors their individual experiences and is consistent with the client’s wishes.
Actively work to reduce barriers to services for all clients and provide services that are responsive and inclusive to all survivors, regardless of their characteristics or experiences. Approach all clients and cases in a survivor-centered, trauma-informed manner.
Other duties as assigned.

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