Specialist, Lease
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About The Position
As a Lease Specialist at Kyocera Document Solutions America, Inc., you will play a crucial role in managing all lease transactions for our Strategic Account customers. This position is integral to ensuring that all follow-up activities are conducted efficiently to guarantee timely funding on all leases. You will be working closely with various departments including Sales, Finance, and Customer Service, as well as directly with clients, to facilitate smooth operations and resolve any issues that may arise during the lease process. Your contributions will not only support the operational aspects of lease management but also enhance customer satisfaction through effective communication and problem-solving. In this role, you will be responsible for preparing daily sales order reports to track new lease transactions, ensuring that all lease package submissions to leasing partners are accurate and timely. You will collaborate with leasing partners to secure prompt responses to new orders and work alongside the sales team to address any challenges related to new leases. Additionally, you will determine any special requirements for lease transactions and manage the equipment removal process for customer upgrades. Your ability to research and resolve servicing dealer compensation complaints will be vital in maintaining strong relationships with our partners and clients. This position offers a unique opportunity to engage in meaningful work that drives change within the industry. You will be challenged to think critically and influence processes that enhance operational efficiency and customer service. If you are passionate about making a difference and thrive in a collaborative environment, this role is for you.
