Specialist IV, Experiential Learning Placement

About the position

Specialist IV, Experiential Learning Placement will support experiential learning placements by determining location of placement, learner clearances based on site-specific requirements, and initiating communication with current and new sites, communication cross functionally with partnerships, practicum placements, and credentialing.

Responsibilities

• Completes pre and post semester projects.
• Maintains communication with new and current sites to build and support partnership satisfaction.
• Monitors site onboarding requirements and updates shared communication digital interfaces.
• Monitors site communication requirements and updates shared communication digital interfaces.
• Monitor preceptor needs in mutually aligned partners.
• Monitors rotation needs for the function, based on the geographic location of our partners and learners.
• Monitors rotation needs for the function, based on the course and skill level.
• Cascades changes and updates through all appropriate channels of communication regarding rotation changes.
• Utilizes portals to maintain support consistency in communication to our partnerships.
• Completes daily audits of placements to identify any needs for immediate adjustment.
• Participates in the successful implementation of cross functional projects.
• Participates in functional and cross functional meetings.
• Provides outreach to learners regarding placement needs until resolution is achieved.
• Provides timely verifications for requested information and documents.
• Provides real-time updates to credentialing regarding learner compliance.
• Review and gather compliancy statuses for upcoming rotations prior to the start of their rotation.
• Participates in the successful implementation of other functional projects as they arise.
• Attends cross functional meetings to provide support to fellow collaborators.
• Provides onboarding communication and assistance to learners.
• Complete weekly meetings with counterpart to ensure 100% learner compliancy.
• Utilizes technology cross functional to support consistency in communication and data integrity.

Requirements

• A bachelor's degree from an accredited institution or an associate degree with additional certification is required.
• A minimum of one year of experience processing applications and credentialing in an education or healthcare environment is required.
• A minimum of one year of experience in staffing and scheduling is required.
• Demonstrated experience producing professional communication and correspondence is required.
• Demonstrated experience providing a high standard of customer service.
• Demonstrated experience with Microsoft Office products is required.
• Demonstrated experience with Customer Relationship Management software required.

Benefits

• Travel and lodging accommodations for New Collaborator Orientation (NCO) in Salt Lake City, Utah.