Specialist, Internal Communications

Liberty Mutual Insurance • Boston, MA

8d • Hybrid

About The Position

The preference is for the candidate to be located close to a hub and be in the office a minimum of 2 days/week (Hubs: Boston MA, Portsmouth NH, Seattle WA, Indianapolis IN, Columbus OH, Plano TX) although candidates from any location will be considered.
The Specialist on the Enterprise Communications Operations Squad within Global Brand & Communications supports tactical execution of communications deliverables across a number of internal channels. The team member works directly with communications professionals to execute on deliverables, including building and distributing emails to employee audiences, creating and distributing newsletters, posting internal blog posts, updating intranet content, pulling distribution lists, and pulling measurement data. This team member will follow best practices and standard work to execute on deliverables.
We’re looking for a team member to join our Operations Squad that will build relationships with partners, have courageous conversations and bring ideas forward to help make things better.

Requirements

• Bachelor’s degree or equivalent experience. Minimum of 1-2 years of related and progressively more responsible experience.
• Strong written and verbal communication skills, including superb attention to detail.
• Exposure to both current and emerging communications technologies.

Responsibilities

• Manages daily tactical execution of deliverables, including layout and distribution of employee emails, updates to the intranet, and other digital channels.
• Responds to requests from partners and adheres to service-level agreements and standard work related to timing, ensuring completion of checklists, peer reviews, quality, tactical execution, and measurement.
• Consistently follows best practices and standard work to ensure a consistent partner and employee experience.
• Interfaces within and outside of team to successfully execute on work.
• Serves as peer reviewer on team members’ deliverables.
• Pulls communications data as assigned.
• May manage production of assets created by team members.
• Escalates issues appropriately to ensure timelines are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees