Specialist, Integration Systems Analysis

Lincoln Financial • Charlotte, NC

2d • Remote

About The Position

We are excited to bring on an Integration System Analysis Specialist!

As a Specialist, you will perform and deliver on routine assignments and projects while applying knowledge of your assigned areas of responsibility. You will support the integration of customer systems using Lincoln Financial’s API capabilities, collaborating with internal and external stakeholders to coordinate activities, facilitate API integrations, and test and validate API solutions.

Requirements

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
• 1 - 3+ Years of experience in operations and/or insurance/benefits directly aligned to the specific responsibilities of this position. (Required)

Responsibilities

• Maintain knowledge of current and emerging trends in your assigned areas of responsibility, assess their impact, and collaborate with management to incorporate new developments into future solutions.
• Promote and support organizational initiatives by positively influencing change management and departmental or enterprise-wide efforts.
• Perform and deliver on routine assignments and projects while applying knowledge of your assigned responsibilities.
• Identify and communicate process improvements that reduce workloads or enhance quality.
• Manage and deliver low‑complexity API integrations, ensuring client needs are met and business objectives are achieved.
• Review clients’ plan designs and documents to determine the tasks required for successful API integrations.
• Act as a liaison between internal teams and third‑party vendors to ensure all stakeholders understand the setup required for successful system integrations.
• Administer data‑collection sessions with third‑party vendors to gather all API integration requirements and details.
• Collaborate with internal teams to test and validate technical designs and capabilities that support improved API solutions.
• Provide input on project plans, test plans, and integration plans to relevant project team members and internal stakeholders.
• Support planning meetings, assist with case positioning and proposals, and contribute to preparation for finalist sales presentations.
• Apply foundational knowledge of API integrations and data mapping processes to communicate effectively with technical teams and troubleshoot integration issues.
• Identify and resolve internal and external stakeholder concerns in a timely and collaborative manner.
• Support and execute new integration processes and procedures to enhance operational efficiency and deliver greater value to external customers.

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level