About The Position

The Specialist, Influence Project Management supports the execution and optimization of CHANEL’s influencer and social media initiatives within the Fragrance & Beauty division. This role is ideal for an organized, agile, and creative individual with strong campaign management skills. As a key partner to internal teams, agencies, and external collaborators, you will ensure seamless project flow, compliance, and high-quality execution across all influencer and social media activities.

Requirements

  • Strong proficiency in MS Office applications, especially Excel and PowerPoint, for creating clean, professional reports and presentations
  • Expertise with top social media platforms and a solid understanding of photo and video content specifications
  • Quick to learn and master analytic/reporting tools (e.g., Lefty, Emplifi, Tribe)
  • Strong understanding of social media KPIs; able to analyze data and identify key trends and partners in the beauty and social media landscape
  • A collaborative spirit and willingness to work across teams and with external partners
  • Strong ability to anticipate project needs and proactively resolve issues
  • Dependable execution of projects with attention to deadlines and high standards of quality
  • Data-driven mindset to spot trends, measure effectiveness, and optimize future initiatives
  • Professionalism and creativity in representing CHANEL across all influencer and social media touchpoints
  • 1-2 years of experience in social media, either in-house or at a creative agency
  • Bachelor’s Degree required
  • Strong organizational and time management skills; able to multitask and prioritize in a fast-paced environment
  • Detailed knowledge of product and brand
  • Ability to meet strict deadlines and adapt quickly to changing priorities
  • Agile and flexible, with an enthusiasm for the dynamic world of social media
  • Social media trendspotting and a creative, forward-thinking mindset
  • Outstanding written and verbal communication skills
  • Efficient note taker and avid learner with meticulous attention to detail

Nice To Haves

  • Proficiency with Adobe InDesign, Photoshop, and Premiere Pro preferred

Responsibilities

  • Maintain and update product launch and seeding calendars; share with internal and external partners to ensure alignment
  • Manage daily posting on CHANEL-owned social media platforms, ensuring content is timely and brand-aligned
  • Liaison for collaboration posts with key partners, providing timelines, posting requirements (date, time, affiliate links, suggested copy, technical specs), and ensuring quality uploads
  • Actively track user-generated content (UGC) using management tools; organize and archive content for future posting
  • Maintain and update contact databases (CRM), including address changes and social handles
  • Coordinate PR mailing lists, monitor delivery, and confirm receipt of influencer packages
  • Schedule and facilitate appointments between key beauty experts and influencers, encouraging collaborative content creation
  • Maintain influencer tracking tools (e.g., Lefty) for each activation: set-up, clean-up, and collaborate with influencer marketing agencies/internal stakeholders for campaign analysis and reporting
  • Maintain internal dashboards with affiliate platforms (e.g., ShopMy, LTK), identify key performance drivers, and coordinate dashboard updates with agency partners
  • Track contract days for all contractual partnerships; keep team informed of timelines and deliverables
  • Ensure full compliance with brand, FTC, and third-party guidelines across all influencer activities, especially for high-target CHANEL partners
  • Process and track invoices via Coupa, including setting up new vendors for billing
  • Maintain daily budget tracking, raise flags for under- or overspending, and provide quarterly updates to the team
  • Manage Legal service agreements and Partner with Legal on contracts for influencer partnerships (Beauty Experts, Influencers, Content Creators); manage DocuSign process and partnership tracking
  • Coordinate and submit creative briefs to local AD teams to support influencer seedings and events
  • Help create PowerPoint presentations with information from senior leaders on an ad hoc basis

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing: (2-week August Office Closure and a Wellbeing fund)
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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