Specialist, Inflight Standards & Compliance

Allegiant • Las Vegas, NV

19d • $55,000 - $70,000

About The Position

The Inflight Standards & Compliance Specialist supports the development, monitoring, and maintenance of training programs to ensure they comply with Federal Aviation Administration (FAA) regulations, company policies, and industry standards. This role focuses on auditing, record-keeping, and assisting in the creation of standardized procedures. This position drives changes to standards and training based on data derived from safety event reports and event debriefs. They collaborate with the Inflight Standards & Compliance Manager, curriculum team, and instructors to uphold a culture of safety, quality, and excellence.

Requirements

• Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
• Bachelor’s Degree
• Must pass Allegiant Flight Attendant Training and maintain currency.
• Minimum two (2) years of experience as a flight attendant.
• Minimum two (2) years of aviation safety and/or training experience.
• Ability to work well with others and communicate effectively with individuals at all levels.
• Excellent and accurate editing, policy writing, and research skills.
• Professional demeanor, excellent written, verbal, and presentation skills.
• Ability to concurrently prioritize and manage multiple projects with differing completion dates concurrently.
• Proficient in the use of Microsoft Office products, and the ability to learn other software platforms.
• Valid/Unexpired Passport Book
• Valid/Unexpired Driver's License

Nice To Haves

• Knowledge of airline, regulatory, Allegiant, and Inflight policies and procedures and other departmental policies and procedures requiring Inflight interface.
• Knowledge of FAA, Transportation Security Administration (TSA), Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Americans with Disabilities (ADA), Air Carrier Access Act (ACAA), and other applicable government regulations and directives to include Advisory Circulars (ACs), Information for Operators (INFOs), and Safety Alerts for Operators (SAFOs).

Responsibilities

• Research, write, revise, and edit policy and standard operating procedures.
• Assist in ensuring all Inflight training programs align with FAA regulations, company policies, and industry standards.
• Conduct routine audits of training sessions, materials, and processes to identify compliance gaps.
• Monitor regulatory updates and assist in implementing necessary changes in training programs.
• Assist in creating and maintaining quality assurance checklists and reports. Prepare reports on compliance metrics and quality assurance findings.
• Work closely with the Inflight Standards & Compliance Manager to support departmental goals.
• Manage the internal and external revision process for the Flight Attendant Manual (FAM) and the Inflight Training Manual (IFTM), as well as the Manual Change Requests (MCR) administration process for the Inflight Management Reference Guide (IMRG) and Inflight Fatigue Risk Management Program (I-FRMP).
• Serve as the point of contact for all safety events up to a ‘moderate’ finding – including Internal Evaluation Program (IEP) findings, non-conformance, SERI and IDR reports events.
• Act as a liaison with the FAA Cabin Safety Inspector (CSI) regarding FAM and IFTM revisions as necessary.
• Ensure FAM maintains regulatory compliance and adheres to industry best practice and technical style guidelines.
• Ensure FAM policy and procedure updates are communicated to the Inflight Training department and serves as a quality control for training courseware updates.
• Point of contact for updating and managing the distribution of the Allegiant Inflight Safety card.
• Review regulatory updates to include Advisory Circulars, INFOs and SAFOs, and determine the impact and necessary changes to standard operating procedures.
• Manage the Inflight Bulletin process, including inclusion in the FAM revision process.
• Interface with Safety, Flight Operations, Maintenance, Stations, and other departments to ensure consistency and compliance with policies and procedures.
• Partner with the Safety team and serve as the Inflight liaison and Subject Matter Expert (SME) on all crew debriefs, policy refreshers, and required re-training events based on safety reports.
• Manage the communication and coordination of required re-training events with the training department.
• Support and maintain items necessary to support the Cabin Electronic Flight Bag (EFB) to include manual update compliance reports, applicable computer based training, and other items as required.
• Maintain the Computer Based Training (CBT) compliance report and communicates to Flight Attendant group to gain 100% compliance.
• Coordinate with Inflight Base Leaders to communicate action items and lessons learned from ATS line audits for the monthly Inflight Insights communication.
• Evaluate and recommends which debrief events should be communicated to the Flight Attendant group and assists with the drafting of these communications.
• Maintain the Customer Policy Manual and serves as the Inflight liaison with the Customer Experience Leadership Team (CELT).
• Model Allegiant’s customer service standards in personal actions and when providing direction.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level