Specialist III

Career finder•Ashwaubenon, WI

2d•Hybrid

About The Position

WPS, a subsidiary of WEC Energy Group, is seeking a Specialist I/II/III in our Green Bay, Wisconsin location. A hybrid work arrangement (remote/in office) may be available for this position. The level of the position being filled will depend on the level of experience the selected candidate brings About Us WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Requirements

Bachelor’s Degree in Engineering, Business, or a related field. In lieu of Bachelor’s degree, 5+ years’ of related experience will be considered.
Valid Drivers License.
Excellent interpersonal, organizational and communication skill.
Skills and ability to provide effective formal management presentations of strategic and operational business issues.
Strong analytical and computer skills and ability to identify creative solutions to complex and abstract issues.

Nice To Haves

Strong interpersonal and training skills. Experience in Electric and/or Gas Field Operations.
Knowledge of Designer, Clerk, NSI and Customer Service Consultant job duties.
Project management, process improvement, and system implementation testing experience.
Excellent interpersonal, organizational and communication skills.
Ability to identify creative solutions to complex and abstract issues.

Responsibilities

Develop/provide/assist with Designer, Clerk, NSI and Customer Service Consultant training. This position will have a primary focus on Clerk, NSI and Customer Service Consultant Training.
Develop/provide/assist with WMIS Work Management and DDS Design Tool training.
Execute WMIS and DDS Design Tool systems testing as required.
Providing business support/expertise/direction regarding work management processes. Create process documentation and training material.
Analyze performance management metrics to identify improvement opportunities, provide project management skills to planned activities.
Perform trouble shooting for user identified issues in WMIS and DDS Design Tool systems.
Provide systems expertise as required in support of internal audit inquiries.
Provide lean process, performance, and systems design consulting support towards roll-out of WMIS and DDS Design Tool systems enhancements for Electric and Gas Field Operations, and Customer Service use.
Provide outage restoration process support by performing the safety dispatch role during storm events.
Participate in staffing the DMC Group help desk during business hours to support customer needs.