Specialist II

We Energies • Vernon, WI

254d • $66,898 - $152,615

About The Position

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Requirements

• Bachelor's degree required; in lieu of degree, 5+ years' experience in the use of electric and gas distribution work management systems.
• Possess excellent interpersonal, organizational and communication skills.
• Ability to provide effective formal management presentations of strategic and operational business issues.
• Strong analytical and computer skills with the ability to identify creative solutions to complex and abstract issues.

Nice To Haves

• Candidates with project management, operations analysis, operations experience, or process improvement experience are preferred.

Responsibilities

• Create process documentation & training material as well as provide user training as needed.
• Execute Work Management systems testing and training as required.
• Become proficient in Work Management systems administrative configuration.
• Following established procedures, ensures systems are operating as designed, evaluates requests for changes to systems, provides routine system maintenance, documents system processes and procedures, improvements and makes daily decisions involving direct application of technical knowledge to system/issues.
• Maintains relationships with business clients and IT areas. May assist in managing relationships with outside vendors.
• Analyze performance management metrics to identify improvement opportunities, provide project management skills to planned activities.
• Perform trouble shooting for user identified issues in Work Management systems.
• Provide subject matter expertise in support of large projects and internal audit inquiries.
• Provide process, performance, and systems design consulting support towards roll-out of system enhancements for Customer Field Operations, System Operations, Electric and Gas Operations and Customer Service use.
• Provide expertise in the outage restoration process in support of the service centers and the SOC by staffing the outage management system help-line during storm events.
• Participate in staffing the Work Management help desk during business hours to support customer needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: Bachelor's degree