Title Specialist I (Private Seller Exchange)

Cox Communications • Glendora, CA

27d • $20 - $30 • Onsite

About The Position

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Requirements

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills
• Possesses good problem-solving, organizational, and computer skills.
• Basic computer software skills required.
• Vision abilities that include close, distance and depth perception.
• To be employed in this role, you’ll need to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Experience in the auction/automobile industry or at the Department of Motor Vehicles.
• Notary seals and stamps
• Must have strong organizational skills and be very detail oriented.
• Ability to type and use 10-key proficiently is preferred.
• Effective communication skills and strong customer service attitude is required.
• Be familiar with Microsoft Office (Outlook, Word, Excel).
• Effective communication skills and a strong customer service attitude are required.

Responsibilities

• Provide general office support including answering phones, responding to emails, forwarding messages, and assisting internal and external customers with routine inquiries.
• Enter data accurately into internal systems and maintain organized digital and physical files.
• Assist with document scanning, uploading, and indexing to ensure all records are properly stored and easily retrievable.
• Deliver and pick up mail, title packets, registration documents, license plates, and related materials as needed.
• Review vehicle titles, registrations, and other documentation for accuracy and completeness, identifying missing or incorrect information.
• Verify key vehicle details such as VIN, mileage, taxes, fees, and lienholder information.
• Support the preparation and organization of titling packets and other documentation for internal teams and external partners.
• Ensure all documents are handled, routed, and filed in accordance with company procedures, state guidelines, and regulatory requirements.
• Respond to routine questions and status inquiries from customers, banks, dealers, and internal teams.
• Provide clear and professional communication while maintaining high standards of customer service.
• Collaborate with team members across Vehicle Operations to support workflow needs and ensure timely completion of tasks.
• Learn and consistently follow all company policies, titling procedures, and regulatory requirements related to vehicle documentation.
• Support special projects, audits, and process improvements as assigned.
• Follow established quality controls to ensure accuracy and prevent processing delays.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
• For more details on what benefits you may be offered, visit our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED