Specialist I, CS

National Council of State Boards of Nursing-posted 3 months ago
$43,000 - $48,000/Yr
Full-time • Entry Level
Chicago, IL
101-250 employees
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The National Council States Boards of Nursing (NCSBN) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on matters of common interest and concern affecting public health, safety and welfare, including the development of nursing licensure examinations. Our mission empowers and supports nursing regulators in their mandate to protect the public. We are seeking a talented administrative professional to join our Consolidated Services (CS) team. The ideal candidate will bring value to the team by providing administrative support for the Consolidated Services Team which consists of Nursys, Exams, Meetings and Office & Administrative Services. Reporting to the Director, Consolidated Services, the Specialist I will support all CS units as needed and assist with special projects as assigned. This role is an exciting opportunity for an individual looking for variety in their work, who aspires to enhance their administrative skill sets, and would enjoy working for an organization committed to advancing nursing regulation and policy worldwide!

  • Provides administrative support to all CS units: Nursys, Exams, Meetings and Office & Administrative Services.
  • Assists during peak periods for Exams or Meetings, offering back-up support for expense statements and year-end invoices.
  • Serves as back-up for Nursys during high-demand times.
  • Updates, communicates, collects, resolves issues, tests and publishes the Member Board Profiles on an annual basis.
  • Works with Nursing Regulatory Bodies (NRBs) for 100% participation and escalates issues for resolution.
  • Ensures all Board of Directors (BOD) reports are submitted on time and reviewed prior to submitting to c-Level.
  • Provides administrative support by collaborating and monitoring knowledge network calls for other departments.
  • Supports the process of Knowledge Networks.
  • Ensures all CS Standard Operating Procedure (SOPs) are up-to-date and documented.
  • Leads projects to audit SOPs on an annual basis.
  • Partners with Director, Consolidated Services to support special projects assigned to Consolidated Services.
  • Functions as liaison between CS and the other departments for special projects.
  • Monitors NCSBN website for out-of-date information and collaborates with Subject Matter Experts (SMEs) to update information.
  • Minimum of 2 years of professional experience in a similar role.
  • Associate degree required.
  • Strong verbal, written, organizational, critical thinking and analytical skills required.
  • Effective communication skills.
  • Attention to detail, adaptability and flexibility in a fast-paced environment.
  • Computer Skills: Microsoft Office suite (Outlook, Word, Excel, PowerPoint); or Customer Relationship Management (CRM) experience.
  • Competitive benefits package that provides team members with plan options to meet their individual needs.
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