Specialist, Health Information Management (DaVita IKC)
About The Position
Join DaVita Integrated Kidney Care (IKC) as a Health Information Management Specialist. It takes a village to care for our patients, and as a Health Information Management Specialist, you’ll be at the heart of that Village. You will serve as the subject matter expert and primary contact for all medical record needs, providing timely and proactive retrieval support to Patient Care Teams across DaVita IKC. In this fast-paced, high-volume environment, you will play a critical role in ensuring our clinicians have the data they need to deliver the highest quality care. Location: This role supports Patient Care Teams across all DaVita IKC. This is a remote opportunity. Promotes positive customer relations through prompt and courteous service to providers and partners. Position Details: Schedule: Full-Time, Monday–Friday schedule. Focus: High-volume electronic tracking and medical record retrieval. Privacy: Performs release of PHI (Protected Health Information) in strict accordance with Government/Payor Audit and HIPAA regulations. Environment: A "community first, company second" culture based on Core Values that really matter.
Requirements
- High School Diploma or equivalent required.
- Working knowledge of Privacy & HIPAA Regulations required.
- Strong organizational skills and excellent attention to detail.
- Basic computer skills and proficiency in Microsoft Office (Word, Excel, and Outlook).
- Strong interpersonal skills with a commitment to professional and courteous service.
- Ability to maintain strict confidentiality in all aspects of the role.
- Previous experience in medical records highly preferred
Nice To Haves
- Previous experience in medical records highly preferred.
- Advanced knowledge of Microsoft Office applications and computer literacy.
- Experience in a fast-paced, high-volume healthcare or administrative environment.
- Knowledge of Electronic Medical Records (EMR) systems.
Responsibilities
- Respond to and process requests for medical record retrieval in a timely manner in accordance with State and Federal HIPAA Regulations.
- Review records for completeness, accuracy, and compliance with regulations; confirm successful transmission of records.
- Make outbound calls to medical offices, specialists, and hospitals to procure necessary medical record documentation.
- Manage medical records compilation relative to Government, Payor, and Third-Party requests for ROI (Release of Information).
- Participate in special projects and other duties as assigned to support the Health Information Management team.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
