Apple-posted about 1 year ago
$49,920 - $61,152/Yr
Part-time • Entry Level
Santa Clarita, CA
Computer and Electronic Product Manufacturing

As a Specialist at Apple Retail, you will play a crucial role in building brand loyalty and enhancing customer experiences. Your primary focus will be on delivering exceptional service by understanding customer needs, presenting Apple products and services, and educating customers on their purchasing options. This position requires a commitment to fostering an inclusive environment and embodying Apple's values of diversity and inclusion.

  • Deliver excellent service to Apple customers by understanding their needs and identifying ownership opportunities.
  • Present products and services to customers and educate them on relevant purchasing options.
  • Stay up to date on Apple's products, services, and sales processes to provide accurate information.
  • Support peers by sharing knowledge about Apple products and assisting in offering ownership opportunities.
  • Perform various tasks as needed, including customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting differences and demonstrating curiosity to learn.
  • Availability to work a schedule based on business needs, including nights, weekends, and public holidays.
  • Reliably attend work as scheduled, in line with local laws and approved accommodations.
  • Demonstrate knowledge of Apple products and services.
  • Personalize solutions based on customer needs and effectively communicate them.
  • Work in a fast-paced environment, often supporting multiple customers simultaneously.
  • Collaborate in a team environment, demonstrating shared responsibility and accountability.
  • Be curious and open to learning from others and helping each other grow.
  • Deepen understanding of Apple products and services, as well as third-party products.
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Reimbursement for certain educational expenses, including tuition
  • Opportunity to participate in Apple's Employee Stock Purchase Plan
  • Eligibility for discretionary bonuses or commission payments
  • Potential for relocation assistance
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