Specialist for Academic Records and Registration, UTK

University of Tennessee • Knoxville, TN

258d • $35,000 • Hybrid

About The Position

The Office of the University Registrar at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our Specialist for Academic Records and Registration position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America's best large employers, as recognized on the 2024 list. Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review. The target starting salary for this position is $35,000, depending on experience and qualification.

Requirements

• High school diploma or GED.
• Minimum of 1 year experience in customer service or administrative support role.

Nice To Haves

• Associate's degree or higher.
• 1 year of professional experience in higher education.
• 1 year experience with computer information systems, particularly database-driven software solutions, or equivalent combination.
• 2 years of experience in customer service or administrative support role.

Responsibilities

• Serve as a key front-line representative for the Office of the University Registrar, providing essential customer service and support to students, alumni, faculty, staff, and parents.
• Handle daily processes related to academic records, course registration, transcript request processing, and document management.
• Generate and verify enrollment and degree letters.
• Process transcript requests and review repeat courses for compliance with institutional policies.
• Maintain student records and update the student information systems.
• Demonstrate strong multitasking, problem-solving skills, and attention to detail.
• Collaborate with team members and adapt to the dynamic needs of the office.

Benefits

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days.
• Flexible work arrangements, offering a hybrid schedule to most team members.
• Education for employees and their dependents at UT System campuses.
• Retirement and deferred compensation plans, including 401(k), 403(b), etc.
• Comprehensive medical, dental, and vision insurance plans.
• Employee discounts to attractions, services, and goods.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED